Frequently Asked Questions
General Questions About Selling Your Items
Why should I choose Tulsa Gold & Gems over other “gold buyers” in town?
Well there are a handful of reasons…. For one, we are specialist, meaning we specialize in strictly purchasing your jewelry related items, OR providing you with a 0% loan against your jewelry related items. We do not sell to the public. When you visit our establishment you actually leave with cash in your hand, instead of spending it. Unlike other gold buyers, our staff DOES NOT work off commission. We have over 110 years of combined experience between our staff of eight. Finally, we have been in business for over 30 years with the same company name all while holding an A+ rating with the BBB.
Is Tulsa Gold & Gems a free service?
How long does the process typically take?
Do you pay cash for my items?
You claim to pay the most, how is that possible?
Tulsa Gold & Gems works off a high volume of sales and low profit margins. Meaning, in order for us to pay the most, we have to have a lot of customers. Customers have told us that other competitors simply put a price at or just above our payouts on their website, but once they arrived, those prices changed for one reason or another. Don’t fall for this trick, as they are simply trying to lure you into their store. We have also been told the same practice happens over the phone. The customer is quoted one price over the phone, then once they receive an offer, it’s much less. Please understand, unlike other gold buyers, the Tulsa Gold & Gems staff does NOT work off commission sales. They work for you, getting you the highest price possible for your items. Our staff is rewarded by completing a transaction, not simply offering the least amount for it. We want our clientele to come back again and again!
Not sure if your item(s) are gold or silver?
Is ID required in order to sell my items?
Is there a minimum amount of items required to sell my gold?
Do you buy by the Gram, Pennyweight (DWT) or Ounce?
Gram, Pennyweight (DWT) and Ounce are different measuring standards used to weight precious metals. Each standard can be converted to the other using a conversion formula. Typically we convert our measurements into Grams when informing you how much your items weigh. Grams is a more appropriate measurement for items such as jewelry. NOTE Many of our competitors and online metal buyers use the various measurements to mislead the client. Pennyweight is a measurement often advertised since the price per Pennyweight yields a higher payout. What is often unknown to the client is 1 Gram is a fraction of a Pennyweight. Since jewelry and miscellaneous items of Gold rarely equal 1 Pennyweight we consider it to be an inappropriate measuring standard for small items with little weight.
Does your Ounce price reflect a Troy Ounce?
Yes, our prices reflect the Troy Ounce. There are 28 grams in a conventional ounce and 31 grams in a Troy Ounce.
Do you buy Gold Plated or Gold Filled items?
Do you buy Diamonds?
Do you buy Gems?
Do you buy Costume Jewelry?
Do you buy U.S. Silver Coins that are solid silver?
Do you buy Silverware or Flatware?
NOTE: WE DO NOT BUY SILVER PLATED ITEMS!